Frequently Asked Questions

We monitor inventory remotely in real time and proactively restock before machines run low. High-traffic facilities typically receive multiple restocks per week. Our goal is to ensure products are always available when your members need them — not after they've already missed a workout.

We carry a curated selection of performance-focused products including pre-workouts, hydration drinks, protein shakes and bars, recovery supplements, macro-friendly snacks, and international fan favorites. Our inventory is tailored to each facility based on member feedback and demand data. Popular brands include Cellucor, Ghost, Liquid I.V., Prime, Muscle Milk, Quest, RXBAR, and more.

Absolutely — and this is one of our core differentiators. Members can request products through our website, via QR code on the machine, or through monthly surveys. We actively track requests and voting polls to update inventory with products people actually want. If a product gets enough votes, we add it. Your members have a real voice in what goes in the machine.

We prioritize fast response. Our team is notified immediately when issues are detected through our monitoring system. We aim to respond to all machine malfunctions within 24 hours, and in most cases much sooner. If a member is affected, we make it right. You'll never be left with a broken machine sitting out of service for weeks the way traditional vending companies operate.

Our machines support modern payment options including credit/debit cards, contactless payments (Apple Pay, Google Pay), and mobile wallets. We support cash as well. Our goal is to make purchasing as frictionless as possible so members don't hesitate when they need something.

No upfront costs for the facility. We provide the machine, handle installation, stock the inventory, and manage all maintenance — at no charge to you. Your job is simply to provide the space, access to a power outlet, and basic security. We handle everything else.

We offer a 10% net profit share to partner facilities. This means you earn a percentage of the revenue generated by the machine every month, completely passively. You don't manage anything — you simply provide the space and collect your share. Revenue share details and payment schedule are outlined clearly in our partnership agreement.

Our standard response target is within 24 hours for any reported issue. For urgent malfunctions, we aim to respond same-day. Because we're owner-operated, you're not dealing with a corporate call center — you have direct access to our team. We treat every partner's facility as if it were our own.